What does a support engineer do

What does a support engineer do

If you've heard of 'support engineering' and wondered, 'supporting what, exactly?' then here's your answer. In this article, we'll define a support engineer's job, clarifying duties and responsibilities, work environment, and salary statistics. Schools offering Computer Engineering degrees can also be found in these popular choices.

Duties and Responsibilities

Depending on the employer, a support engineer's taxes may vary widely. However, the majority of the workload tasked to support engineers fall into one of two categories: systems design or technical support.

Systems Design

The responsibility of a system support engineer starts in putting together a computer system that can be easily maintained. From hardware to software, programming to user-friendliness, the support engineer's job is to make sure that the large computer systems and networks deployed by businesses, universities, and nuclear power plants function as they are required to. Depending on the experience of the engineer and the size of the system, a support engineer may work as part of a team to build an entire network or work on one specific element of a larger project.

Technical Support

Once a computer system is deployed, the support engineer is there to keep it running. By providing technical support to the users of the system, support engineers fix issues when they arise and mitigate problems that can't be quickly solved, to keep everything going smoothly. As the computer network expands and develops, the support engineer will also ensure that the growth is handled in a way that will lead to the fewest hassles.

Required Skills

Support engineers should generally have a background in computer science and certification in computer systems. For example, some employers expect their support engineers to hold certification as a Microsoft Certified Systems Engineer (MCSE). Support engineers also need to operate computer databases and to be familiar with Web technology. Most support engineers will be fluent in computer programming and the UNIX operating system.

Salary Info and Job Outlook

According to PayScale.com, the majority of support engineers in the field of information technology (IT) earn between $37,000 and $91,000 a year, as of May 2019. The Bureau of Labor Statistics (BLS, www.bls.gov) projects that the employment of computer support specialists, including support engineers, will likely grow by about 11% between 2016 and 2026.

What is a system engineer

What is a system engineer

System engineers implement and uphold computer systems for companies. Their job is often to implement new policies and ensure optimal performance. System engineers usually have to have a bachelor's degree.

Important information about system engineers

System engineers, also known as computer system software engineers, combine their technical and computer skills to implement computer systems for businesses and organizations. A systems engineer needs at least a bachelor's degree to join the workforce.

 Job responsibilities

System engineers perform various tasks. Your tasks require a combination of skills, including system design and analysis, as well as communication, math and business skills. These specialists work with data and project managers to understand systems and advise clients to determine their needs. They implement new systems, correct software errors in system engineer means and improve performance through hardware updates. System engineers can also create progress and specification reports, inventory their departments, and monitor payroll.

Economic outlook and salary information

The American Bureau of Labor Statistics (BLS) forecasts that the employment of programmers will increase by 21% from 2018 to 2028, which is much faster than the average for other professions (www.bls.gov). The development of internet technologies, data-based communication and the development of business technologies will account for a significant part of this growth. Besides, companies need engineers to update their systems and protect them from cyberattacks. The vacancies will be available in a variety of industries, including government, telecommunications, health and security solutions.

According to BLS, the median annual salary for programmers or system software engineers in 2018 was $ 110,000. The top ten earned at least $ 166,960 annually, while the top ten made $ 66,740 or less annually. Salaries vary by industry. For example, the highest-paid system software engineers worked in the advertising, PR and related service industries with an average salary of $ 131,410 per year.

Operating environment

Most system engineers work for a long time, according to BLS. Most locations are located in a clean and comfortable office environment or in laboratories where accidents are rare. Mobile computing and communication continue to enable remote computing in the industry.

educational

Systems engineers usually have a degree of at least four years in computer science, software engineering or other related fields. Computer programs tend to include programming courses, data creation, computer systems and software engineering. At the university level, students can benefit from taking industry-specific courses, such as business, management or accounting. Engineers may also be required to have extensive experience in this field which they can acquire through vocational training in compulsory education. Besides, some companies require that their employees have an undergraduate or graduate programs.

Systems engineers must have excellent technical, educational, and business skills. They are responsible for managing information systems and solving technical problems in a business environment. Most systems engineers have industry and engineering testing experience.