computer and network technician

Employment ideas and salary information

The U.S. Bureau of Labor Statistics (BLS) has forecast that jobs for network and information systems administrators will increase by 4% between 2019 and 2029, an average of almost all jobs. Contributing to this moderate employment growth is the growing use of the internet for business and cloud computing. The BLS reported that in May 2019, employees in this profession were earning an average annual salary of $ 88,410.

 

Information on further education

Graduates of these programs can gain immediate employment, or choose to further their education by pursuing related degree or bachelor's programs in computer science-related fields. While a companion degree may open the door to employment for some network administrators, many employers prefer to hire people with a degree in a computer-related field.

computer and network technician

Individuals can pursue professional qualifications to demonstrate their knowledge and ability and expand their opportunities for advancement. Professional qualifications are obtained through product providers or certification bodies. The courses in the certification program can help prepare students for business qualifications. Some possible credentials include CompTIA A +, CompTIA Network +, Microsoft Certified System Engineer (MCSE), and Cisco Certified Network Professor (CCNP).

 

Computer Network Technician Certification Programs include both lesson-based courses and computer lab sessions. Graduates from the program may be prepared for entry-level work in the IT field, or may pursue a bachelor's or bachelor's degree. Career opportunities can increase if students gain professional qualifications from companies such as CompTIA or Microsoft.

computer and network support technician job description

It will probably be your neighboring banking institution, a hospital, any large business and IT consulting firm that outsources its services to small and medium-sized enterprises. Every organization and business is likely in the IT deployment or upgrade phase as technologies move forward daily. The ubiquitous threat of cyber security threats is also a reason to hire qualified IT support personnel.

It is not just an American phenomenon. If the United States is expected to need 88,800 more IT support specialists by 2024, the rest of the world is likely to need three times as much, with developing countries in Asia, Africa and South America becoming more technologically advanced every day.

Who is best suited for these new IT support tasks?

computer and network support technician job description

You have experience in the field of IT and computers and you are already ahead of the market of work with IT support. However, there are many paths to an IT support career, especially if you have the skills needed for a personal customer service role with users. And don't think that your lack of a college or associate degree is blocking your path to an IT rock star.

With the right technical training, you will be well on your way to a satisfying career in IT support. Prepare during your new IT career to keep up with continuous advances in technology through continuing education. In addition, some employers require vendor-specific training prior to hiring, which will include training on Cisco, Juniper, Microsoft, VMware, and Amazon Web Services (AWS) devices and services.

computer and network support technician job description

 

Passing a certification test can increase a specialist's chances of finding a job because it demonstrates competence in the field of certification. Many computer companies and associations issue certificates, including Microsoft and CompTIA.

 

Individuals must take and pass an exam or series of exams to obtain a certificate. In most cases, you can test your IT support specialist certificate online.

computer and network support technician job description

Skills for IT support professionals

IT support professionals need to have or develop specific skills to continue their careers. These skills include:

 

Customer Service - A computer support professional must have patience and empathy. Patience and empathy and the ability to communicate with customers and their situations are critical to perfect customer service.

Listening - Listening to your customers when they explain their problems or concerns allows them to better understand the situation or problem they are facing.

what does a computer user support specialist do?

A computer support specialist will review the computer systems of a company or organization every day and make minor repairs, when needed, software, hardware or other equipment for this work. They will follow any instructions on installing or designing cables for the operating system or other software and ensure that the system is working properly when ordering. In the event of a major problem the computer support specialist will contact the appropriate technicians or vendors to repair and service any equipment or software or other product. They are expected to continue their knowledge of current technology by reading technical books and other sources of information and using their latest education to provide any training and any material relevant to the users of the software or other devices or equipment. the computer.

what does a computer user support specialist do

Communication skills, for example, broadcasting, transmission, control and other systems, will require a computer support specialist as well as engineering and technical knowledge to provide an effective application for techniques, methods and other areas of services and products. . A computer support specialist will also use their listening and communication skills to prove that the user and support specialist understands any problem, solution or user needs.

what do computer specialist do?

Many IT professionals who work for a company or small business receive either an hourly rate or a salary, as do other employees within the company. Computer professionals who have their own computer service shop often pay for parts, labor, and services on a case-by-case basis, similar to car mechanics.

what do computer specialist do

While computer professionals usually specialize in installing and maintaining hardware, a computer professional usually has a wealth of knowledge about everything about computers. This is an advantage for the customer because customers often feel comfortable interacting with one person rather than many people when dealing with computer problems.