f5 networks address

 

F5 support

 

F5 Support operates with a validated and tested plan for emergencies and disasters already in place. This plan ensures global business continuity and allows us to continue to provide 24/7 customer support.

 

Hardware services

f5 networks address

Long before the start of the COVID-19 outbreak, F5 devoted time, business resources, and human energy to developing the business continuity plan under which F5's global service logistics now operates. Those responsible for supplying the F5 network of parts depots, coordinating parts delivery with each customer, and submitting and fulfilling hardware replacement service orders or Return Material Authorizations (RMA), work remotely.

 

At the same time, governments and local authorities globally understand that remote work keeps economies running, albeit at a slower pace. As a result, F5 continues to provide critical hardware to support remote work globally.

 

Hardware order fulfillment

 

Like all electronic products, F5's supply chain relies on partners around the world, and we've seen some disruptions in the initial process due to COVID 19. F5's customer order fulfillment is currently unaffected by the outbreak. of coronavirus. However, we have adjusted delivery times on limited platforms as we continue to work to minimize the impact on customers. Any long-term impact on the supply chain can affect future deliveries, so check F5 regularly for updates.

 

Hardware replacement

 

F5 continues to meet its hardware replacement, or RMA, obligations with essentially the same operating results as under normal conditions.