what is a field service engineer

Develop good communication skills

Most employers expect employees to have advanced communication or messaging skills, as site service engineers may be the main link between a company and a client. Site service engineers need to know how to communicate effectively and explain complex processes simply. For students earning a degree, their general educational needs may include communication courses or optional options.

what is a field service engineer

Using a mobile office

Site service engineers can work off-site most of the time doing routine repairs, maintaining equipment, and showing customers how to use products. So travel is frequent, often at short notice, so it is a hallmark of the profession. Site service engineers need to be able to make effective use of a mobile office environment and equipment to communicate with both couriers and employers and stay organized throughout the workday.

 

In short, you need to be a service-based technical site service engineer, develop good communication and messaging service skills, and be comfortable with a mobile office and work on the road.